Shipping & Returns

Shipping

Domestic Shipping 

We offer same day dispatch on all orders before 12 pm Monday to Friday.

All domestic orders over $350 AUD are eligible for Free Express Shipping.

All domestic orders under $350 AUD incur a shipping fee with the choice of $15 for Express Shipping or $10 for Standard Shipping.

All orders receive tracking information via email at the time of dispatch. 

 

Domestic Returns 

We want you to love your Marlys piece and will accept returns on any full price items within 7 days of delivery for an exchange or refund. 

Please note, returns will deduct $15 from your refund amount for shipping purposes.

Please email marlysjewelrystudio@gmail.com to process an exchange or return. 

 

International Shipping 

All international orders over $700 AUD are eligible for Free Shipping.

All international orders under $700 AUD incur a $25 fee for shipping.

Delivery times are dependent on the destination country, but Australia Post estimates approximately 5-9 business days if shipped to a major metro area. 

Please note that all orders may be subjected to duties and taxes upon arrival. These charges are determined by your local customs authority. We are unable to estimate the amount of duties and taxes your package will incur as these are directly imposed by your local customs authority. Payment of these is necessary to release your order from customs. For more information, please contact your local customs office.

All orders receive tracking information via email at the time of dispatch. 

 

International Returns 

We want you to love your Marlys piece and will accept returns on any full price items within 7 days of delivery for an exchange or refund. 

The customer is responsible for any return shipping costs for international returns.

Please email marlysjewelrystudio@gmail.com to process an exchange or return.